We put customers peace of mind at the top of the list when it comes to repairs or breakdowns. Our Protection Plans lets you know that we are here when you need us. We like our customers to know that we only sell quality vehicles and we show this by giving a FREE standard protection plan on all qualifying vehicles.
Premium Protection
Comprehensive Parts covered*
5 years / 225,000 km term
$3,000 per claim limit
Vehicle Purchase Price* Total claims limit
Includes 24/7 Roadside Assists
What exactly is covered?
National Roadside Assist offers a nationwide emergency breakdown program with 400 service providers on our network in New Zealand, on call 24 hours, 7 days a week delivering peace of mind motoring with quality road rescue services.
Keeping your Mechanical Protection Plan Valid
For New and Preowned MPPs to remain valid the vehicle must be serviced at one of our Nicholson Franchise Branches. Including throughout the New vehicle warranty period. If the vehicle does not return for service, the MPP is cancelled.
Servicing
Manufacturer service intervals apply. Services are at customer expense from our base line service menu, oil, filter and fluids and safety check. Customer will be advised if any other work is due, they can choose whether to get that done or not. If a customer chooses not to get the scheduled/advised work done future claims may be affected.
Where are your Service Centers?
Exclusions and Limitations
Trucks, buses, vehicles used for hire or reward including, but not limited to taxis, limousines, chauffeured vehicles and rental/loan cars. Vehicles that require excess labour, specialist or heavy equipment (i.e. trolley wheels, cradle lift trucks, non-standard ramps) for removal, extraction from multi-storey or underground car parks, are bogged or are not within easy reach of a public road. Vehicles already at a repairer and vehicles which have been involved in an accident/collision or have sustained damage due to impact, malicious or criminal damage and/or flood damage. Excess labour and battery installation fees, heavy vehicles, trucks and equipment over 3.5t gross weight. Ferry/barge costs, freight costs, including tolls and sea crossings. National Roadside Assist will not be liable for increased/additional costs and expenses as a result of a breakdown in a remote location. Service may be refused for unregistered vehicles and vehicles that are not roadworthy or that have been modified from the manufacturer’s specifications i.e. excessively lowered vehicles, modified for racing/4×4 tracks. Repeated/excessive call-outs due to driver related faults, aftermarket accessories, vehicle neglect or abuse, as reasonably determined by National Roadside Assist or its contractors, including pre-existing faults and faults/breakdowns caused by a nonauthorized repairer. National Roadside Assist at its discretion may refuse service or suspend/cancel a driver’s membership if they are deemed abusive, threatening or violent towards National Roadside Assist staff or its contractors, or attempts to receive service by deception or has any excess owing for previous call-outs. In the event that a driver requests their vehicle be broken into, whether to recover keys/ belongings, National Roadside Assist or its contractors will not accept responsibility or liability for damage that may occur as a result.
Terms & Conditions
To keep the Mechanical Protection Plan valid you must have your car serviced only at our service centre. If your vehicle is still under manufacturer’s cover, you will enjoy the benefits of the extended plan if the car is serviced by us, in accordance with the specifications set out in the owner’s manual at prevailing rates, until that warranty expires. If you choose to have these services done elsewhere you may not necessarily void your Manufacturer’s Warranty, however we will not be able to offer you our extended coverage. Any claims/repairs must be taken back to our dealership unless you are outside a 50km radius from the Dealership, then you should contact 0800 700 004 to get an authorisation. A claim will not be paid without an authorisation number. The plan covers wear and tear of all covered components. Services done elsewhere will not be approved or recognised. The cover provided by the plan begins on the expiry of your Manufacturer’s Full Warranty, but the Terms & Conditions start from day one. This Contract is not transferable. Refer to the Mechanical Protection Plan booklet for complete terms and conditions including full benefits.
