4 reasons why genuine servicing is the best option for your car

We all know the importance of getting our cars serviced regularly. It keeps them running smoothly, ensures safety for us and our families and, in the long run, can save us money, as we have the opportunity to nip potential issues in the bud.

However, what if we told you that not all services were created equally?

Genuine servicing refers to when you get your car serviced by the dealership you bought it from or by a mechanic licensed by that manufacturer. For example, if you took a Mazda for a genuine service, it would be serviced by a Mazda certified technician.

We’re firm believers that genuine servicing is the way to go if you want to give your car the best of the best treatment. Here’s why:

1. Technical expertise

Mechanics delivering genuine servicing will have had extensive training in their specialty car brands, meaning they know the vehicles like the backs of their hands. This means, if your car needs some attention, they’ve likely seen it all before and will know the most effective and efficient way to get it back into top condition. 

This is particularly important as modern cars become increasingly complex, because non-specialist mechanics may not have encountered the latest models and therefore may take longer, or be unable, to properly resolve any issues. 

2. Genuine parts

When you take your vehicle for a genuine service, any parts that have worn out will be replaced with manufacturer approved replacements. 

There are three reasons why this is important. Firstly, these replacements will have been manufactured to the same high standard as the original part, meaning that they are specifically designed to match your vehicle model.

There are also important warranty considerations here. Genuine parts from your vehicle manufacturer will typically come with their own warranty, giving you some extra peace of mind that the replacement is a financially sound move. In addition, many types of service need to be performed by a certified technician to ensure your original vehicle warranty remains valid.

Finally, if your car is still under warranty, third party servicing will almost certainly cost you more than taking it for a genuine service with a certified technician.

3. Factory links

Licensed dealerships need to maintain their certification with manufacturers, meaning your technicians will be up to speed with any recent service bulletins or software recalls that may impact your vehicle, and they will have access to franchise-approved diagnostic equipment.

Third party mechanics often don’t pay the fees needed to access manufacturer databases that provide recall info, and will usually use more generalist diagnostic equipment because they deal with such a wide variety of vehicles. This means that service issues could slip under the radar. 

4. Your experience

The other benefit of the close links between certified dealerships and manufacturers is that manufacturers tend to require very high standards of customer service from the technicians they certify. 

In other words, manufacturers want every interaction which involves the vehicle you bought from them to be a great one, and this includes when you take it for a service. For you, this means no nasty surprises like work being done without your full understanding of exactly what to expect. You’ll have the support of a friendly, knowledgeable technician who wants the same result that you do – your vehicle back on the road and running as smoothly as it ever has.

Want to ensure your next car service is completed by certified technicians? Book a genuine service from Niccars today.